We previously wrote about fixing some issues with Kaltura CE5 analytics.
However, if you are using Ubuntu server there is another issue which that must be fixed for the analytics to work.
On Ubuntu server, the Apache access log format specified in the Kaltura virtual host file is overridden by the main Apache configuration file. Below we list the steps to identify and fix the issue.
If you haven’t looked at our earlier post yet, make sure you have a look and fix the problems discussed there before trying the following steps.